Privacy Policy

Overview

ArmoredGate ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Voltainer, ArmoredContainers, and ArmoredForge.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company name and billing information
• Authentication credentials

Usage Data

We automatically collect certain information when you use our services:

• Container deployment metrics and performance data
• API usage patterns and request logs
• IP addresses and device information
• Error logs for debugging and service improvement

Container Metadata

We process container configuration metadata to provide our services. We do not access the contents of your containers or application data unless explicitly authorized for support purposes.

How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send billing notifications
• Send technical notices, updates, and security alerts
• Respond to support requests and communications
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or fraud

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve our services based on aggregated data

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

Third-Party Services

We work with trusted third-party providers to deliver our services:

• Payment Processing: Stripe for secure payment handling
• Infrastructure: Cloud providers for hosting and CDN services
• Analytics: Privacy-focused analytics to understand usage
• Communication: Email service providers for transactional emails

These providers are contractually bound to protect your data and use it only as directed by us.

Data Security

We implement industry-standard security measures including:

• TLS encryption for all data in transit
• Encryption at rest for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Incident response procedures

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active. Usage logs are typically retained for 90 days. You may request deletion of your data at any time.

Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request erasure of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Decline marketing communications or data sales
• Non-discrimination: Exercise rights without penalty

We do not sell your personal information. To exercise any of these rights, contact us at privacy@armoredgate.com.

International Transfers

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.